|
BOOKING CONDITIONS
The
following Booking Conditions form the basis of your agreement with
Gerhard Martini, ‘owner’ of Le Pigeonnier, Domaine Martini, Rue
de Nolay, Change, 21340, France, the ‘property’.
Please read this information
carefully.
BOOKING and PAYMENT.
1. Reservation of the property for a given week(s) is
confirmed once we have received a deposit
of 350 euros per week, along with your booking form. Eight
weeks prior to your arrival date, the remainder of the rental price must be received in order to retain the
reservation, and at this time the full payment becomes non-refundable. If
you decide to cancel your reservation with at least 12 weeks' notice
before the start of your vacation, we will refund 75% of your deposit.
With between 8- 12 weeks notice, 50% of your deposit will be refundable.
If you are forced to cancel with less than 8 weeks notice sorry there is no refund possible.
For this reason, we advise clients to acquire travel
insurance against the unexpected cancellation of their holiday.
Please note,
cancellations can only be accepted from the party leader, in writing or by
email to the contact details found on our website
www.domainemartini.com
Security deposit: € 150,-- must be transferred to my(Gerhard Martini) account at CIC Lyonnaise de Banque along with the final payment and will be paid backin cash on departure day in case of no damage (see #12 below)..
2. Following receipt of your final payment, we will send the
following information:
- Directions to
find the property
- Key instructions
If you have not received this information within 2 weeks of your booking
date, please contact us immediately.
IF YOU CHANGE YOUR
HOLIDAY.
3. Requests for amendments after your booking has been confirmed
must be in writing, by post or email.
IF YOUR HOLIDAY IS CHANGED OR CANCELLED.
4. Occasionally, changes have to be made and errors corrected both
before and after bookings have been confirmed. In exceptional
circumstances, a confirmed booking may have to be cancelled. Whilst
changes & cancellations are always avoided wherever possible, we reserve
the right to do so. N.B. If the property is withdrawn or unavailable, this
is a cancellation. If a booking has to be cancelled or significant change
made, we will tell you as soon as possible. We regret no expenses, costs
or losses including flight cancellations/changes, incurred by you as a
result of any change or cancellation can be paid. In light of operating
experience, or due to circumstances beyond our control, facilities at the
property may be withdrawn, modified or be temporarily unavailable.
TRAVEL INSURANCE.
5. We strongly recommend that all party members be appropriately
insured for your journey to and your stay in France through a
comprehensive travel insurance policy (including cancellation cover) and
full cover for the party's belongings, public liability etc since these
are not covered by our insurance.
PRICES.
6. Prices quoted are inclusive of water and electricity and heating if necessary. This includes even the water and electricity consumption of pool and sauna. Also
included are all linens and towels (incl. towels and bathing robes for sauna), cleaning and a full range of kitchen materials for
your use and a very valuable welcome pack from the owner - you will be very surprised.
TRANSPORT.
7. You are responsible for your own travel arrangements to and from
the property.
ARRIVAL & DEPARTURE.
8. You should arrive at the property after 5.00 pm, and depart by
10am. If you wish to arrive earlier than 5.00pm, or leave later than 10.00
am, it is important that you contact us beforehand to make alternative
arrangements. We will do our best to accommodate your requirements.
9. On departure clients are expected to remove all their personal
items including all their foodstuffs, empty fridges/freezers, flush toilets,
wash up or load and start dishwasher and put away all used kitchen
equipment. Please dispose of all household rubbish at the designated
disposal point. We should be grateful if all items are returned to their
usual storage positions, and that the property is left in a neat and tidy
state.
THE ACCOMMODATION.
10. Clients should take all reasonable precautions to protect
themselves whilst on holiday and take sensible security precautions and
ensure all windows are closed and doors locked.
It is a
condition of the rental that small children are not left unattended in the
property. This is even more important in 2008 asthere will be a swimming pool and a sauna. The door of the totally enclosed swimming pool area has to be kept locked (!) at any time. This is French law. We are not responsable for any accidents occurring to children or adults in connection with the pool or the sauna. It is absolutely forbidden -as dangerous- to jump into the pool.
There are 4(!) mountain bikes (VTT)with helmets available at Le Pigeonnier. Before the season they are technically checked by a specialist and and repaired if necessary. We recommend that the guests check the function of the bikes in the courtyard. The use of the mountainbikes is entirely at your own risk. We can't be held responsable for any accidents in connection with the bikes. If you detect any damage or failure on the bikes please tell us immediatelyand don't try to hide it. We try to fix the problem.
You are staying in our private property and we respectfully ask
you to take reasonable care of our furniture and fittings during your
stay. If any breakages do occur, please tell us rather than trying to
replace the item. Please also respect your neighbours and avoid causing
noise and/or any nuisance. French law prohibits noise and disturbance
after 10pm.
11. The maximum party size for the Cottage is 5 persons (incl. a baby child). Pitching
tents or parking caravans to accommodate more people than the maximum is
strictly forbidden. Smoking is not permitted and we have a no pets policy
in the property.
DAMAGES AND SECURITY
DEPOSITS.
12. You will be required to pay a security deposit of 150 euros.
This deposit is to cover the cost of any damage and/or breakages caused by
you in, at or to the property and is payable along with the final payment. If
you have not caused any damage and/or breakages, the security deposit will
be returned to you in full on departure day. We reserve the
right to deduct the full cost of any damage and/or breakages caused from
the security deposit. If
the security deposit is not sufficient to cover the cost of any breakages
and/or damage caused, you will be responsible for full payment of any
additional charges, costs and/or losses incurred on request. The Client
agrees to take good care of the "property" and to leave it in a clean and
tidy condition at the end of the rental period. We reserve the right to
make a retention from the security deposit to cover additional cleaning
costs if the Client leaves the "property" in an unacceptable condition.
LIABILITY.
13. We shall not be liable to the Client:
For any
temporary defect or stoppage in the supply of public services to the
"property", nor in respect of any equipment, plant, machinery or appliance
in the "property", or courtyard or any loss, damage or injury that is the
result of adverse weather conditions, riot, war, strikes or any other
matters beyond our control.
For any
loss, damage or inconvenience caused to or suffered by the Client if the
"property" shall be destroyed or substantially damaged before the start of
the rental period and in any such event, we shall within seven days of
notification to the Client, refund to the Client all sums previously paid
in respect of the rental period.
For any changes to the property
and/or facilities contrary to any advertised features or facilities.
CONDITIONS ABROAD.
14. In France, customs, habits and lifestyles may be different. You
may find domestic, farm and wild animals in the vicinity and associated
noise and smells. Insects (including stinging/biting insects), spiders and
rodents do occasionally find their way into properties. These are local
prevailing conditions totally outside our control for which we cannot
accept any liability. Cuts in water and electricity supplies may occur at
any time without warning. We cannot be held responsible for technical
problems with the property/facilities, or any problems with any electrical
appliance as a result of interruption to the electricity supply. The
property and courtyard do have to be maintained and this may occur during
your stay without notice.
PLEASE CHECK ALL DETAILS.
15. Please check the booking confirmation/invoice carefully
immediately on receipt & advise us straight away of any apparent error.
|